The Voltura Onboarding: Your First 30 Days
The Seamless Transition to High-Performance IT
Welcome to Voltura IT Solutions. Our goal for the next 30 days is to take the “voltage” off your desk and onto ours with zero disruption to your daily operations.
Phase 1: The Connection (Days 1–5)
Goal: Visibility and access.
- Discovery Audit: We deploy our non-intrusive discovery tools to map every device, server, and cloud license in your environment.
- Credential Transfer: We securely gather all administrative passwords and documentation into our encrypted vault.
- The “Welcome Call”: We introduce your team to our support desk, showing them exactly how to get help via email, phone, or our desktop agent.
Phase 2: The Shield (Days 6–15)
Goal: Stability and security.
- Deployment: We install our Voltura Sentry agents on all workstations for 24/7 monitoring.
- Security Lockdown: We implement Multi-Factor Authentication (MFA) and verify your backup integrity.
- The “Silent Fix”: We begin resolving the “hidden” errors identified in Phase 1—often before your staff even notices them.
Phase 3: The Optimization (Days 16–25)
Goal: Speed and performance.
- Network Tuning: We optimize your Wi-Fi and firewall settings to ensure maximum throughput and stability.
- License Clean-up: We review your Microsoft 365 or Google Workspace seats to ensure you aren’t paying for “ghost” users or unnecessary software.
- Staff Training: We hold a brief 15-minute “Security Awareness” session for your team to help them spot phishing and stay safe.
Phase 4: The Power-Up (Days 26–30)
Goal: Strategy and future-proofing.
- Baseline Report: We provide you with your first “Systems Health Scorecard,” showing exactly what we’ve fixed and the current state of your security.
- The Roadmap: We sit down for our first Strategic Review to plan your tech goals for the next 12 months.
- Voltura Initiated: You are now officially in “Managed Status.”